Recommendations and restrictions

Updated 15.4.2021

This page contains the City of Porvoo’s regulations, recommendations and restrictions related to the coronavirus.

Information about Coronavirus

 You can stop coronavirus infections by following the safety instructions

  • Take care of good hand hygiene and coughing hygiene
  • Wear a face mask
  • Keep a safe distance of 2 metres
  • If you are ill, stay home
  • Do not go to public places, school or work if you have any symptoms
  • Book a coronavirus test even if your symptoms are mild

How to act if you suspect having the corona virus

Download Koronavilkku App

Koronavilkku is a contact tracing app produced by the Finnish Institute for Health and Welfare (THL) to help you find out whether you may have been exposed to coronavirus.

Download Koronavilkku

Face masks

The Finnish Institute for Health and Welfare recommends that people over the age of 12 wear a face mask

  • in public transport,
  • in public indoor areas such as shops, post offices, banks and libraries,
  • in public events, public events of more than 20 people also outdoors,
  • everyone who is not remote working is recommended to wear a face mask in all meetings at work and when at work
  • in hobbies,
  • in schools for grades 7-9, in high schools, vocational schools, polytechnics and Folk high schools by students,
  • in schools for grades 1-6  by pupils in 6th grade,5th grade and 4th grade,
  • youth work activities and premises.

The face mask is strongly recommended:

  • At all social and health care service locations for everyone over 12 years of age.

The face mask is obligatory:

  • Everyone over 12 years of age must wear a face mask at the city-owned sports facilities.
  • Visitors at elderly peoples assisted living and rehabilitation departments must wear a face mask. Also visitors between 7 and 15 years old must wear a face mask.
  • Parents must wear a face mask when visiting daycare premises, for example when bringing or picking up children.
  • In schools and daycare by all personnel.
  • In cultural services by all personnel in all contacts inside and outside the workplace.

Porvoo residents with low income will receive two washable fabric face masks free of charge. Face masks are given at distribution stations to those residents who ask for them and who feel they cannot buy the masks themselves due to their financial situation. You do not need to prove your income or provide other information.

How to use a face mask

Working remotely

Working remotely is recommended for anyone whom it is possible.

Public events and gatherings February 22nd – April 14th

Due to the weakened epidemic situation, the Regional State Administrative Agency of Southern Finland has tightened restrictions on gatherings in the Helsinki and Uusimaa hospital districts. All public events and general meetings of more than six people are forbidden.

However, the Regional State Administrative Agency strongly recommends avoiding all physical gatherings, which are not obligatory, and strictly following the guidelines of the Department of Health and Welfare and the Ministry of Education and Culture on safety distances and hygiene practices. It is recommended that meetings be held remotely whenever possible. The decision also applies to Porvoo.

the Regional State Administrative Agency of Southern Finland’s briefing (in Finnish)

AVI's decision to restrict close contacts in open premises to the public or in a limited number of participants

The Regional State Administrative Agency of Southern Finland has decided to restrict close contacts in premises open to the public or intended for of a limited number of customers or participants. The decision also applies to Porvoo and is valid from 25th February to 14th April 2021.

According to the decision, the service provider must ensure that close contact between people can be effectively avoided in these premises. The decision concerns the following actors:

  • private entities, foundations, and other legal entities
  • private traders
  • municipalities and associations of municipalities
  • religious communities
  • facilities governed by public law.

The decision applies to indoor facilities used for the stay of more than 10 customers or participants simultaneously. The decision also applies to restricted outdoor spaces used simultaneously by more than 50 customers or participants.

According to the Regional State Administrative Agency, the use of the facilities must be organized in such a way that close contacts between customers, participants and groups can be effectively avoided. The service provider may fulfill its obligations by limiting the number of customers, by arranging customer places and re-organizing customer facilities, or in another way that considers the specific features of its services.

Close contact means physical contact or staying face-to-face or in the same room for less than two meters away for more than 15 minutes.

Service providers must make a written plan for how they will prevent close contact between the public and customers. The means can be defined by the providers themselves. If it is not possible to organize the services as required by law, the premises cannot be used.

The decision of the Regional State Administrative Agency does not apply to restaurants - the Government decides on the restriction of the operation of restaurants.

The decision does not apply to educational establishments, early childhood education, professional sports, or activities by private or family life. The decision shall not prevent anyone's right to legal services, the right to have their case heard by a competent authority, nor shall it prevent an official or official from carrying out their duties.

the Regional State Administrative Agency of Southern Finland’s briefing (in Finnish)

AVI's decision to close the premises

The Regional State Administrative Agency of Southern Finland has extended the order to close premises to the entire Helsinki and Uusimaa hospital district. The decision also applies to Porvoo. The decision pursuant to section 58 g of the Communicable Diseases Act is valid until 28th April 2021.

The decision applies to the following premises of both public and private actors:

  • indoor facilities for team sports, group sports, contact sports and other similar sports, as well as gyms and other similar indoor sports facilities
  • public saunas and swimming pools, outdoor swimming pools, indoor swimming pools and spas, as well as changing rooms next to the premises.
  • dance venues and facilities for choral singing, amateur theater, and other similar group facilities used for group hobbies.
  • amusement and theme parks, amusement, and zoo indoor facilities.
  • indoor playgrounds and indoor playgrounds
  • general facilities of shopping centers, apart from retail business premises and premises used for the passage to services.

However, it is possible to use the indoor spaces if there is the maximum of ten customers or participants at the same time. For outdoor use the amount is fifty. In addition, facilities otherwise designated to be closed may be used for supervised recreational activities for children born in 2008 and younger. The decision to close the premises does not apply to professional sports or activities covered by private or family life.

If the operator does not limit the use of the premises to the maximum number of persons mentioned above, the premises must be closed. The use of the premises must always consider the new obligations under the Communicable Diseases Act regarding health-safe arrangements and instructions for customers. If it is not possible to take care of health safety, the space cannot be used.

the Regional State Administrative Agency of Southern Finland’s briefing (in Finnish)

Sevice center Kompassi and customer service 

The city's service center Kompassi is closed and can only be visited by appointment. However, customer service is available Mon-Fri from 9 am to 4 pm by telephone +358 20 692 250 and by e-mail You can also get service electronically via

It is not possible to pay bills sent by the city in Kompassi while customer service at Kompassi is closed. Fishing permits must also be purchased from the online service at

You can make an appointment at Kompassi. Make an appointment to Kompassi

Documents submitted to the city can be left at Kompassi's mailbox, Rihkamatori B.

Other customer services

All transactions with the city are handled primarily electronically or by telephone. In necessary situations, appointments are arranged separately. Information on the city's services and how to contact them can be found on the city's webpage.


The main library and nearby libraries are closed to customers. Library material can be reserved through the Helle online library. Reservations can be picked up from the main library, nearby libraries and the library car and returned to them, except for Kerkkoo library. The main library’s return hatch is open. 

In addition to the online library, the library's e-services, such as e-books, magazines, music and movies, are available to customers. Digital support is also provided remotely.

Customers have access to a client computer for essential fast online transactions. Appointments must be booked in advance from the library customer service: main library tel. +358 19 520 2418,; Gammelbacka Library tel. +358 40 197 7212 and Kevadkumpu Library tel. +358 9 520 2410.

Events, book tips organized by the library can be followed streamed on the library's Facebook service.

Cultural services 

The city's cultural and exhibition spaces as well as museums are closed. The premises maintained by the city such as the Art Hall, Gallery Vanha Kappalaisentalo and the home of J. L. Runeberg are closed. In addition, Walter Runeberg’s sculpture collection is closed in winter. The museums maintained by Porvoo Museum, the Holm House and the Old Town Hall, as well as the Art Factory and Culture House Grand are also closed.

Cultural events and workshops have been canceled. 

Culture can also be enjoyed remotely in many ways. The supply is wide and new productions are constantly published. The Digital Cultural Services website contains various concerts, fairy tale lessons, craft workshops and, for example, artist interviews. 

Art school 

Porvoo Art School Pupils over 12 years will continue in distance leraring. There are exceptions in Porvoonseudun musiikkiopisto (school of music). 

Pupils under 12 years (born 2009 or later) will have lessons at school in gruops under 10 persons.

Music play schools will continue in kindergartens. Parent-child groups will not start.

At the art school afternoon club Konstikas continues divided into small groups.

Studies aiming for a degree can partly be held at the school.

Kansalaisopisto (Citizens' College) 

All courses at Kansalaisopisto are moved to distance learning to the end of the semester. If distance learning is not possible, then the course will be canceled and postponed to another time. The Citizens' College informs the participants about the arrangements separately. Some of the lectures are streamed.

Tests and exams can be held on site.

Couseling can be given on site for immigrants.

Swimming hall 

The swimming hall is closed for the public. Schools can use the swimming hall  for obligatory swimming lessons for pupils in grades 1-5. Also swimming lessons and traingin can be given to small groups for persons under 12 years of age.

Gyms and outdoor sports venues

City-owned gyms can be used by schools during school hours and for hobbies for persons under 12 years of age (born 2008 or later) in groups smaller than 10 persons. Wearing a face mask is obligatory for persons over 12 years of age.

Indoor and outdoor activities for people over the age of 20 will be cancelled.  Hobby activities for people under the age of 20 can continue outdoors

There are no competitions, matches or series.

The city’s outdoor fields can be used by the city inhabitants when there are no activities for children and young people. Changing rooms and service buildings are kept closed. School exercise is carried out outdoors and on school premises, not in other indoor exercise facilities. Changing rooms and toilets at outdoor fields can be used by schools during school hours.

Outdoor areas such as local sports venues, outdoor trails and nature trails are available to all residents and fitness steps and outdoor fitness equipment. The Kokonniemi winter swimming place can be used, but the changing rooms are closed. The outdoor cottages are closed.

Training and competition opportunities for competitive and elite sports are secured for professional sports based on a serial license agreement or sports agreement, as defined by the Ministry of Education and Culture. As well as for national team activities, Finnish Olympic Committee supported athletes and Ministry of Education and Culture scholarship athletes in cooperation with Urheiluakatemia in Helsinki area.

The city recommends that private operators also follow the same restrictions as the city. 

Youth services

The youth facilities are closed. Activities for small groups with up six participants can be organized.

Youth workers continue to work outdoors, in schools and digitally. In addition, they continue to meet children and young people in need of special support also indoors safely by prior arrangement.

Youth counseling and guidance point Ohjaamo provides service remotely and by appointment. The band facilities are closed.

All youth workers can be reached either by phone, WhatsApp, email and through the Youth Services Instagram account.

Youth events are organized digitally through various channels.

Social and Health Services 

Social and health services will continue for the time being, and appointments will not be canceled.

It is recommended to use a face mask and to arrive with the smallest possible group, preferably without an escort. For example, in the clinics, both parents can come to the reception, but siblings should not be included if possible.

Omenamäki service house dining and information point Ruori are closed to visitors until otherwise is informed. Ruori gives service by phone and e-mail on Mon-Fri from 9 am to 3 pm, tel. +358 40 676 1414 and

Other facilities

The Gammelbacka wellness center, Gammelbacka's multi-purpose building Alvarinkulma and Lundintalo are closed.

Visits to service houses

Residents can have up to two visitors at the same time. All visits must be planned in advance together with the staff.

High schools and upper secondary schools

Upper secondary schools and high schools will move to partial near teaching on April 12th, 2021.

In high schools, 9th graders will move to near teaching on Monday, April 12th. Grades 7 and 8 will take turns in near teaching between 12th-25th April. 8th graders are in distance teaching 12th-18th April, and 7th graders are in distance teaching 19th-25th April. However, the needs teaching in person are secured. Near teaching is offered e.g., for students with special educational needs and developmental disabilities, and for students who need individual support for various reasons.

On April 12th, 2021, high school students will partially transfer to near teaching, so that one annual course is in near teaching one week at a time between April 12th and May 9th, 2021. Near teaching is also offered to students with special needs.