Information about Coronavirus COVID-19

The City of Porvoo is reducing and stopping its operations and services under the official national instructions and the regulations of the Emergency Powers Act.

Current information about the City’s services (updated regularly).

Information about the coronavirus and preventive measures

What should I do if I suspect an infection?

If you have the symptoms of a mild respiratory infection, such as runny nose, cough, sore throat, muscle pains or fever, rest at home and wait for the symptoms to stop.

If you are suspected of having a coronavirus or influenza infection, stay home for at least a week from the start of the symptoms. If the symptoms continue longer, stay at home until the symptoms stop and for one additional symptom-free day.

If your symptoms are severe and you feel you cannot manage the illness with home care, please contact the medical services according to the instructions below.

On weekdays in the daytime

All patients with a severe respiratory infection must call the phone numbers reserved for coronavirus guidance. These phone services direct the patients to the infection clinic as needed.

Respiratory infection clinic

  • Patients received by appointment only. The clinic is open Mon-Thu 8:00-18:00, Fri 8:00-17:00
  • The clinic is intended for all patients in Porvoo who have a respiratory infection and whose symptoms are so severe that self-care at home is not sufficient.
  • The clinic is located in the ‘X-ray corridor’ of the Näsi health station. Enter through the automatic doors of doorway C. Take the elevator to the lowest floor.
  • Call
    • Mon-Thu 8:00-16:00, Fri 8:00-15:00: +358 40 547 7764, +358 40 481 0344, or +358 400 608 556
    • Mon-Thu 16:00-18:00, Fri 15:00-17:00: +358 40 547 7764. Please note: During evenings the phone is answered by personnel on call duty. Please call only if your errand can’t wait until the next morning.

Do not enter the premises without calling first!

Evenings and weekends

If your symptoms are so severe that you cannot manage them at home, call the emergency line of the HUS area: 116 117.

The national helpline provides general information about the coronavirus. The number is +358 2 95 535 535 The helpline is primarily intended for people who are unable to search for information on the internet. The helpline is available on weekdays from 8:00 to 21:00 and on Saturdays from 9:00 to 15:00. Please note that the helpline does not provide health guidance or instructions in case of acute symptoms.

Corona testing point in Porvoo

A drive-in testing service for the coronavirus has started in the Näsi health centre. Despite its name, the service is available by appointment only. It serves the entire eastern Uusimaa region.

Samples are taken on weekdays between 8 am and 4 pm. The opening hours will be expanded when necessary.

The service operates as follows:

  • Patients are referred to tests by appointment by a communicable disease doctor.
  • The communicable disease doctors in the municipalities in the area and the hospital’s infection doctor will provide the service point with information concerning the person coming in for testing over the telephone.
  • The nurse at the sampling point will book the appointment and contact the customer.
  • The customer will arrive at the sampling point by car and call when they have arrived.
  • The sample is taken inside the vehicle, which is driven partly inside the garage. This way, the identity of the person being sampled can be protected.
  • The samples are then provided to HUSLAB laboratories for analysis.
  • The results will be sent to the nurse who made the laboratory referral at Näsi.
  • The customer is notified of a negative result (= normal sample) by text message.
  • Positive results are reported to the doctor who made the referral. The doctor will then contact the patient.

More information and guidelines:

The City of Porvoo follows the COVID-19 coronavirus situation and operates according to national and regional guidelines. We advise our residents and visitors to follow the the guidelines of the Finnish Institute for Health and Welfare (THL).

Finnish Institute for Health and Welfare

Helsinki University Hospital (HUS)

Ministry of Social Welfare and Health

Ministry of the Interior


Effects on the City of Porvoo’s operations

The City of Porvoo is reducing and stopping its operations and services under the official national instructions and the regulations of the Emergency Powers Act.

The City has accelerated its decision-making process by introducing a special authority during an emergency. This way, decisions to slow down the spread of the coronavirus can be made rapidly.

The Mayor and the City’s management team, acting as the management team during the state of emergency, have greater authority than normally to make decisions to secure basic services.

The decisions made under the special authority are reported to the City Board.

You can find current information about the City’s services on this page, which is updated regularly.