Effects on the City of Porvoo’s operations
Updated 30.3.2020 at 4:25 PM
The City has accelerated its decision-making process by introducing a special authority during an emergency. This way, decisions to slow down the spread of the coronavirus can be made rapidly.
Help for people over 70, risk groups and those in quarantine
If you are at home in quarantine, over 70 years of age or otherwise at risk and need help with shopping or food aid, you can ask for help by calling these numbers:
- FRC Porvoo branch volunteers, tel. +358 40 757 1236.
- Counselling and service guidance for families with children +358 40 673 5882 (Mon–Fri 9 am–3 pm)
- Adult social work emergency service, tel. +358 40 162 6343 (Mon–Fri 9 am–3 pm)
- Ruori, guidance for older people, +358 40 676 1414 (Mon–Fri 9 am–3 pm)
- East Uusimaa social service helps with emergency food aid during evenings and weekends, +358 40 517 4194
- Immigrant services, tel. +358 40 136 3669 (Mon–Fri 9 am–3 pm) Service in Finnish, Swedish, Arabic, English and French.
Many stores also have separate opening hours and services for those at risk.
Non-urgent dental care and health centre appointments will not be booked for the time being. Appointments already booked will be handled as scheduled.
The HUS X-ray unit at Näsi health centre will be dedicated to infection imaging. Other X-rays will be taken at Porvoo Hospital.
Respiratory infection clinic
- Patients received by appointment Mon-Thu 8:00–18:00, Fri 8:00–17:00
- Intended for all patients in Porvoo who have a respiratory infection and whose symptoms are so severe that self-care at home is not sufficient (not only those with coronavirus).
- Located on the ‘X-ray corridor’ of Näsi health centre. Enter through the automatic doors of doorway C. Take the elevator to the lowest floor.
Do not enter the premises without calling first!
Regional hospital ward for corona patients at Näsi
The Wilhelmina unit of rehabilitation hospital Näsi has been converted into a regional hospital ward for corona patients.
The ward serves all residents of the municipalities of eastern Uusimaa who need hospital treatment. The ward has 22–24 hospital beds. In the event that more hospital beds are needed, other wards at Näsi can also be gradually re-purposed to treat corona patients.
Non-urgent dental care appointments will not be booked. Appointments already booked will be handled as scheduled.
During evenings and weekends, emergency care is available at Haartman Hospital in Helsinki. Always call the appointment service on +358 9 4717 1110 before seeking emergency care. Open weekdays 2–9 pm, weekends and public holidays 8 am–9 pm.
Families and maternity and child health clinics
The activities of the birth control and family planning clinic will be reduced. Telephone service and bookings on weekdays 12 noon–1.30 pm on +358 19 520 4375. Free contraceptives are handed out by appointment.
The health examinations for 1–6-year-olds at the clinic and the preventive home service for families with babies have been suspended until 30 April. 1-year-olds will receive their vaccinations according to the vaccination programme.
School health checks are suspended until 30 April.
Visitation is still banned at all service homes and the wards of the Näsi rehabilitation centre.
Day activity groups at the Wilhelmina ward of the Näsi rehabilitation centre are cancelled for the time being. No new treatment periods will be booked for short-term clients at Wilhelmina for the time being.
Näsi physiotherapy’s and Omenamäki service centre’s exercise groups and other groups are suspended for the time being.
Urgent social work is secured by centralising social welfare staff and cancelling non-urgent appointments.
The supervised and supported parent-child meetings and supervised exchanges of the family law services in East Uusimaa will be suspended from 19 March to 30 April. The clients have been notified of the change.
The helpline of social work for families with children is open on weekdays 9 am–3 pm, tel. +358 40 673 5882. The electronic help service is available around the clock. Reach out if a family with children is in a worrying situation or needs help in its everyday life.
No new clients will be accepted for rehabilitative work activities for the time being. Service by phone or electronically.
Counselling and support
The East Uusimaa social service provides counselling and support should the coronavirus situation cause concern for your and your loved ones’ well-being and safety. The social service helpline does not provide health advice.
Non-urgent appointments for companion animals will not be available, and some of the appointments already booked will be cancelled. The veterinarian will call the owner of the animal if the time is cancelled.
The movement of people at veterinary clinics will be restricted. Sales of feed and supplies at veterinary clinics will be suspended.
The aim is to offer health care for farm animals and emergency veterinary care for companion animals as normal. Some clinics may be closed from time to time.
Environmental Health Services
Schoolchildren and students
All lower and upper stage comprehensive schools and general upper secondary schools operate via distance learning. Afternoon clubs are suspended.
Children in grades 1–3 whose guardians work in fields critical to society and children in need of special support are taught centrally at Strömborgska skolan and Albert Edelfelt School. Also other pupils in grades 1-3 are entitled to attend school if it is impossible for them to stay at home.
There is a helpline for students in school and student health care and their guardians, which can be called if there are any concerns. The phone number is +358 40 488 9402, and it serves Mon–Thu 8 am–4 pm and Fri 8 am–2 pm.
Pupils, students and guardians can contact their school’s welfare officer and psychologist via Wilma or by phone.
Early childhood education
Early childhood education services will be concentrated. Some daycare facilities will be closed, and the child’s daycare facility may change. Services are organised all in all sensibly and safely.
Changes will be communicated to guardians via Daisy, and the daycare centre manager can be contacted with any questions. Care time reservations will still be made via Daisy, and the child can be brought to the day care centre in accordance with the booking.
Early childhood education and preschool education are still offered to all those who absolutely need it. Children should be cared for at home if possible. Healthy and asymptomatic children can come to early childhood education.
Early childhood education for children in need of special support will be ensured.
Preschool groups have been transferred to daycare centres.
The child’s days of absence will be compensated in the early childhood education client fee if the child is absent from early childhood education during the coronavirus epidemic.
The payment of the private daycare centre service voucher will not be terminated even if the child is absent for 30 consecutive days.
Open activities organised by early childhood education services will be suspended.
The activities of Perhepaikka Famili and Perhetupa Ilona have been suspended until the end of May.
Any planned excursions, events, parents’ evenings and spring celebrations for daycare and family daycare will be cancelled or postponed.
Youth workers and Ohjaamo are on call
The Porvoo Youth Services and the youth counselling and guidance centre Ohjaamo are on-call online while the youth facilities and locations are closed. The youth workers are available every day to help and support young people through online youth work on the internet, on various social media channels, and through online games. See the Youth Services Instagram and Facebook accounts for updated information.
The swimming hall, sports hall, Aurorahalli, ice rink, Kokonhalli and the wintertime changing rooms of the Kokonniemi outdoor swimming pool have been closed for the time being.
The City’s exercise groups, swimming schools, Liikuntamaailma activities, school competitions and fitness events have been cancelled until the end of May.
The premises of the City of Porvoo will not be rented to external activity organisers for the time being. Any reservations made will be cancelled until the end of May. All club training sessions and individual bookings on the City’s premises will be cancelled for the time being.
The Kokonniemi skating ramp is closed. Other outdoor exercise facilities and exercise opportunities in nature are available to residents of all ages. However, there are no services at the outdoor sports facilities.
The City’s cultural, youth and library services have cancelled all events and public gatherings. For the time being, the City will not rent market areas or other public areas for events.
Some of the Art Factory’s commercial public events will also be cancelled. Event Factory will separately communicate the cancellation of its events.
The City’s museums and exhibition spaces are closed.
Porvoo libraries are closed, even during the self-service times. The mobile library services are suspended.
During the suspension, the library extends loan periods and does not charge late fees from customers. Books can also be returned via the book return slot at the main library. Books cannot be returned to the Gammelbacka and Kevätkumpu libraries.
The library’s e-materials are available at the online library: helle.finna.fi.
The library’s customer service can be contacted by phone and email on weekdays 10 am–3 pm: Main library +358 19 520 2418 or +358 19 520 2430, youth and children’s department +358 19 520 2424, email: firstname.lastname@example.org, email@example.com.
Music Institute, Art School and the adult education centre
The Porvoo Region Music Institute, Porvoo Art School and Porvoon kansalaisopisto (adult education centre) have suspended teaching for two weeks. Some of the teaching can be carried out remotely. All concerts and events will be cancelled or postponed.
The waste management company Rosk’n Roll Oy Ab will keep all its basic services open and in use for the time being. Up-to-date information on waste management services and customer guidance can be found in Finnish on Rosk’n Roll’s website at www.rosknroll.fi.
Customer service and advice
The City’s other customer service points also provide services by telephone and electronically.